Q&A with Jack Lowton: Sales
This month our spotlight shines brightly on a valuable member of the team. Jack Lowton first joined the business a number of years ago as an Apprentice and he has gone from strength to strength, becoming an integral member of the Lustalux family.
Recently we were extremely proud to reward Jack for all his hard efforts by promoting him to a new role in sales.
Find out all you’d like to know about Jack and his responsibilities by reading on…
How did you get into this industry?
I almost fell into the industry by accident. I had just finished college and Lustalux was the very first company to have me in for an interview. From then on, I haven’t looked back and I wouldn’t have it any other way. Everything definitely happens for a reason!
What does your role entail?
The transition into my new role and responsibilities are still to be clarified, but over the last two years I’ve been the first point of contact for customers and new enquiries by answering all phone calls. I also send out our regular customer satisfaction forms because feedback, good or bad, all helps.
I also manage the postal service, including all the parcels that need sending out on a daily basis for the on-going installation projects we deliver.
My new role will also involve me attending and carrying out site surveys and producing quotes.
What do you enjoy about your job?
I find the variety of work that we do here really interesting and I get along with all of my colleagues and management. The most important thing is I enjoy coming into work every day and not many people can say that about their jobs.
Is there a particular project or memorable experience you have that has been your favourite from your time here?
It’s been nice to be recognised by management and to be given an opportunity to work with the sales team to help the business grow. I’m really looking forward to starting my new chapter here at Lustalux and seeing where it takes me next.
Lastly, what are some interesting facts about you?
When I’m not working, I’m most likely walking my dog (she’s called Suki) or watching films on Netflix. An interesting fact about me is that I’m scared of horses- I promise you, I’m not horsing around!
On behalf of all the team at Lustalux, we’d like to say a big thank you to Jack for all his hard work and dedication to the business. He always goes above and beyond to give our customers the very best experience and we wish him the best of luck in his new role.
He’s the perfect role model to all other college leavers and apprentices, in that if you apply yourself and work hard, your career path will flourish!
To learn more about other members of the fantastic team we have here at Lustalux, click here. Alternatively, why not pick up the phone and give us (or Jack) a call.
Main HQ: 01772 726622
Email: [email protected]